| SIEBEL CRM CONTENT |
| Foundations |
- Introducing Siebel Applications
- Implementing Siebel Applications
- Using the Siebel Client
- Working with Data in the User Interface
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| Architecture and Installation |
- Exploring the Siebel Architecture
- How Clients Access Seibel Data
- Installing Siebel software
- Introducing Server Administration
- Server configuration and Management
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| Security |
- Securing Siebel Implementations
- Controlling Access to views
- Controlling Access to Customer Data
- Creating the Company Structure
- Controlling Access to Master Data
- Authenticating Users
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| Exploring Siebel Applications |
- Understanding object Definitions behind a Siebel Applications
- Understanding Siebel Tools to Examine Object Definitions
- Understanding the Siebel Data Model
- Understanding Business Components
- Understanding Party Business Components
- Understanding Business Objects
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| Configuration |
- The Configuration Process
- Managing Object Definitions
- Editing and Compiling Object Definitions
- Understanding the Physical User Interface
- Configuring Applets
- Configuring Applications, Screens and Views
- Configuring Drilldowns
- Configuring Business Components and Fields
- Creating business Components and Fields
- Configuring Pick Lists
- Configuring Multi-Value groups
- Extending the Seibel Database
- Exploring Integration Strategies
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| Enterprise Integration Manager |
- Exploring Integration Strategies
- Introducing Enterpriser Integration Manager
- Data Mapping
- Invoking Enterprise Integration Manager
- Enterprise Integration Manager Consideration
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| Workflow manager |
- Understanding Siebel Event models
- Using Siebel State Model
- Introducing Siebel Workflow
- Deploying Workflow Processes
- Invoking Workflow Processes
- Understanding Interactive and Long-Running Flows
- Assignments manager
- Introducing Assignment Manager
- Creating Sales Assignment Rules
- Assignment Manager Configuration
- Deploying Assignment Manager
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| Deployment |
- Performance Considerations
- Migrating from Development to Test
- Using Siebel Remote to Support Mobile clients
- Administering Siebel Remote
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| Actuate Reports |
- Introduction about reports
Architecture of report server
- Simple reports
- Master-child reports
- Parameterized reports
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| e-Script |
- Browser script
- Server script
- Applet level
- BC level
- Application and Business services level
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| eRoadmap methodology |
- Definition stage
- Discovery stage
- Design stage
- Configure stage
- Implement
- Deploy stage
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| Introduction to Siebel EAI |
| Introduction to Siebel Testing |
| Career Guidance. |
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